Ulises shares his reflection on his new internship:

Admittedly, I was overwhelmed with the opportunity to intern at American Water and was nervous going into it. This lingering thought of doubt was in my head however, Hopeworks made the transition from a GIS intern to an American Water intern, as smooth as possible. Learning how things are conducted in a professional environment and attending weekly meetings, though I was sometimes unprepared, definitely have helped me. 

I have to thank everyone at Hopeworks for where I am today, including one of my peers for helping in even the smallest way to get me here a year ago. I was at a part-time job living paycheck to paycheck, but I pushed forward. With everyone's help, I'm now here at American water and the future couldn't be brighter. Though it’s unknown, I’m sure it’s manageable. 

Honestly, with the friendly environment and people's willingness to teach here at American Water, I've been getting adjusted pretty well. What has been really impressive is being able to access all of the data and even the status of the equipment and knowing where they are in real-time, from a managers desk. I guess the equivalent would be knowing what’s wrong with your car to what piece is messing up and who made that piece. Overall, this has just been a great experience.

November 13, 2025
The New Equation: Using AI to Leapfrog the Digital Divide

Artificial Intelligence is reshaping the world of work faster than any technology in modern history. But this moment isn’t just about new tools — it’s about a new kind of capacity in the future of work. For this generation, AI is our moonshot: not about going to space, but about unlocking our capacity through new […]

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Unapplied Cash Posting—The Hidden Revenue Leak in Healthcare

Billions of dollars sit in unapplied cash across U.S. healthcare each year—payments received but never correctly applied. This hidden problem creates revenue leakage, compliance risks, and patient frustration. ❓ What Is Unapplied Cash? Unapplied cash occurs when payments are received but not properly matched to patient accounts. Causes include: ⚠️ The Risks of Ignoring It […]

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A Camden job training program turned a young man’s life around. Now he’s a Hopeworks mentor.

Hopeworks' alternative program in Camden pays young people to undergo technical training and obtain a skill set to help them get a job. James Horn hit rock bottom when he landed in solitary confinement on his 20th birthday after several run-ins with law enforcement. That November 2023 punishment, after he fought with another inmate at […]

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