Investing in the Future: American Water Speaks on Workforce and Water Quality at 2025 NARUC Summer Summit

CAMDEN, N.J.--(BUSINESS WIRE)--American Water (NYSE: AWK), the largest regulated water and wastewater utility company in the U.S., participated in the 2025 National Association of Regulatory Utility Commissioners (NARUC) Summer Policy Summit, July 27 through July 30, 2025, in Boston, Massachusetts. The Summit brought together state regulators, utility industry leaders and stakeholders to explore pressing issues facing the utility sector, from workforce development to environmental innovation. Presenters from the company included:

• Lori Sutton, Senior Vice President and Chief Human Resources Officer, American Water, was part of the panel discussion Workforce Development: Building the Talent Pipeline for a Modern Utility Sector, moderated by Hon. Kathryn Zerfuss, Pennsylvania Public Utility Commission. Sutton discussed the importance of attracting, developing and retaining new talent to meet the evolving demands of the water and energy industries.
• Michael Wolan, Director of Engineering, New Jersey American Water, presented during the session The PFAS Solution, moderated by Hon. Michael Bange, New Jersey Board of Public Utilities. Wolan highlighted American Water’s approach to managing per- and polyfluoroalkyl substances (PFAS), including treatment strategies, regulatory coordination and communication with customers.

“Providing safe, clean, reliable and affordable water and wastewater service to customers requires talented experts doing the work and capital investments,” said John Griffith, President and Chief Executive Officer, American Water. “Whether it’s building a stronger workforce or advancing PFAS treatment, I’m proud to see our team leading these critical conversations at NARUC.”

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